Compliance

Reports for your security review

Your review team can see the same audit results we do. Request what you need, and we will send it the same week.

  • SOC 2Type II

    SOC 2 Type II report

    Security, availability, and confidentiality of the help desk platform.

    Available

    Covers July 2025 to June 2026

  • ISO27001

    ISO/IEC 27001 certificate

    Our information security program, from hiring to incident response.

    Certified

    Valid until March 2028

  • ISO27701

    ISO/IEC 27701 privacy extension

    How we handle personal data inside customer tickets and chats.

    Audit underway

    Expected in early 2027

The SOC 2 report is shared under a short mutual NDA