Support
Support for purchases from Starwind Pro
Last updated on Jul 31, 2026
Starwind Pro provides product support to paying customers from the date of purchase. Pre-purchase questions are also welcome at support@starwind.dev.
Support covers general questions about component functionality, feature configuration, and bugs in the provided source code.
We do not provide general coding tutorials or guarantee compatibility with third-party tools and services that are not listed as supported.
Technical support
If you have a question about customizing a design, configuring an included interaction, or integrating a supported tool, send us an email with the relevant component name and project details.
Purchase and account support
Email us if you were charged more than once, charged the wrong amount, did not receive your receipt or access, or used the wrong email address at checkout. Include the email address used at checkout and any available order details so we can investigate.
All paid sales are final. Review the complete Refund Policy before purchasing.
Bug reports
If you find a bug within any components or blocks that you’d like to report for us to fix, please send us an email.
Other
Please be patient as we are a small team and will do our best to get back to you as soon as possible.
Note: While we can help you resolve issues with the provided components, you are responsible for learning how to use HTML, Astro, and Tailwind CSS.
You can learn more here: